FAQs

Below are frequently asked questions (FAQs) and frequently experienced issues (FEIs) regarding the University of Arizona Health Sciences Astra Schedule environment. If you have additional questions, contact UAHS-Scheduling@email.arizona.edu

FAQs

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A UAHS academic session is defined as a class session within the Health Sciences colleges that bears credit and can be found by course number in the UA COURSE CATALOG.  When departmental Academic Coordinators request these sessions, they must list out the title and course number for these types of sessions.  All other sessions are categorized as either Meeting or Special Event types. 

Use the Astra Schedule "How to Request an Event" training for either.
HOW TO CREATE AN EVENT

  1. Go to the Astra Scheduling portal - schedule.uahs.arizona.edu
  2. Click on the ‘Events’ under the ‘Events’ tab
  3. Use the ‘Filter’ column on the left side of the page, and find your event via a Keyword, Time Period, Start Date, etc.
  4. Click the ‘Search’ button at the bottom of the filter window
  5. Your events will appear in the 'Event List’ window
  6. Find the ‘Status’ column to see your current event status

Once your Event Request has been received, you will receive an email with a subject line stating "Event Request Received."

Yes. When your Event Request is confirmed and scheduled, you will receive an email with the subject "Change in Event Status." The email will give the details of the event and show the "Meeting Status" as "Scheduled."

Astra Schedule will always email confirmations informing you that your event request was received. If you do not receive a confirmation in 15 minutes, the request was not successfully submitted. Please resubmit your request or contact UAHS-Scheduling for assistance.

Unless you are an academic scheduler or meeting scheduler, it is not possible for you to cancel or change your event request through the Astra Schedule software once it has been submitted. Contact the following event schedulers directly with any event cancellations or changes:

HSIB

To Change or Cancel Event Meeting Type Send E-Mail To:
HSIB Forum or other Special Event UAHSEvents@arizona.edu 
Meeting Spaces UAHS-Scheduling@arizona.edu 

PBC

To Change or Cancel Event Meeting Type Send E-Mail To:
Special Event or Auditorium Event PBC-SpecialEvents@email.arizona.edu 
Meeting Without Food - Space Only PBC-Scheduling@email.arizona.edu 
Meeting With Food PBC-PhxOps@email.arizona.edu 
Video or Web conference PBC-ITSupport@email.arizona.edu 
Student Organization Meeting/Event PBC-StudentRequests@email.arizona.edu 

Astra Schedule does not store incomplete event forms. The form must be complete before the ‘save’ button can be clicked. Once the ‘save’ button is clicked, your event request is submitted immediately. If a request form is left open for too long, the system will automatically time-out and you will lose all saved progress and won't be able to submit the form.

 

Many of the classroom contacts can be found on the contact list, which includes classroom technology support. 
UAHS HEALTH SCIENCES INNOVATION BUILDING CLASSROOMS CONTACT LIST

Please have your department head or business manager complete the below form to request access to schedule credit-bearing courses in HSIB spaces. Kindly keep in mind that the academic coordinator seeking access must complete 1.5 hours of virtual or in-person training.

This position is responsible for reviewing and adhering to the UA Health Sciences Scheduling Instructional Space policies, including the input of schedule information in a timely manner, no later than the specified deadlines. 

Request Access Form